Contact Us

Erie and Niagara Insurance Association

Location Address:	8800 Sheridan Drive Williamsville, NY 14221
Mailing Address:	PO Box 9062 Williamsville, NY 14231-9062
Fax:	716-632-2460
Phone:	716-632-5433
Office Hours:	8:15am – 4:30pm, Monday through Friday
After Hours and Weekends:	866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 145 years.

We offer a competitive benefits package, including platinum health and dental plans, profit sharing, 401k with a company match, paid time off, pension, flexible schedules and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

Inside Property Claims Adjuster

Purpose:

Responsible for analyzing information obtained in order to evaluate claims, determine coverage, evaluate extent of loss or liability, and settle claims within prescribed limits. Works under general supervision and is required to exercise independent judgment within a defined scope of authority.

Duties/Responsibilities:

• Evaluate first and third party claim eligibility; utilize resources effectively including medical, legal and/or outside vendors to achieve optimum outcomes for claims direction
• Investigate and determine coverage of loss and adjust all elements of property loss claims
• Explain coverage of loss and assist policyholders with resolution of property claims
• Responsible for establishing and monitoring adequate reserves within scope of authority
• Determine settlement value of the loss and negotiate proper settlement of claims within scope of authority
• Responsible for preparation of denial materials including documentation and communication to affected parties when applicable
• May be responsible for setting up claims including taking loss reports, establishing a claim file, obtaining policy information and input into computer systems
• Document clearly and concisely all relevant activity on assigned files and make recommendations for additional activity as appropriate
• Effectively communicates and builds rapport with insureds, claimants, adjusters, attorneys, witnesses and underwriters, to gather the information to make timely and appropriate decisions on claims
• Seeks subrogation from responsible parties when applicable
• Responsible for auditing and approving claims related expenses as it relates to assigned claims within level of authority and elevates claim expenses outside authority level to the Claims Specialist
• Assists in responding to formal complaints filed with third parties (i.e NYDFS and BBB)
• May assist in the training of departmental employees
• Responsible for reinsurance reporting and recoveries in accordance with assigned claims
• Provides claims related support to Underwriting Departments
• May be required to testify in court proceedings, as requested
• Attend industry endorsed conferences as deemed necessary
• Performs other related duties as assigned by the Claims Specialist

Qualifications:

• Bachelor’s degree and/or 5 years of claims related experience is required
• AIC designation, or other equivalent industry designation is requiredINS Designation or pursuit thereof is required
• Possess knowledge and understanding of coverage and applicable decisional and legislative laws related to claims handling in New York State
• Proficient computer skills to include Microsoft Word, Excel, PowerPoint, and Outlook applications
• Must work well both independently and in a team environment
• Strong verbal and written communication skills
• Detailed oriented; maintaining high level of accuracy
• Ability to establish and maintain effective working relationships with agency personnel and vendors
• Exercises good judgment when corresponding with agents, insureds and claimants
• Ability to maintain confidential information

Pay range for this position is $50,000 - $65,000 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.